What does Outgroww audit?+
Outgroww reviews three layers of Shopify AI visibility: catalog data, agent-readable site data, and off-site sources. The audit checks product types, decision attributes, identifiers, structured data, crawler access, and the third-party sites AI cites when it recommends your competitors.
What is an AI visibility score?+
The score is a number out of 100 weighted by how much each catalog, machine-readable data, and channel gap affects an AI assistant's ability to retrieve and recommend a product.
What is included in the free scan?+
The free scan tests your store against real buying questions in your niche and shows how often AI assistants recommend you versus your competitors. You get a visibility score out of 100, the competitor being recommended instead of you, and your biggest gaps. It requires your store URL and email. No card, no commitment. Results within 24 hours. Free scans are paused while we deliver our founding batch.
How does a full visibility report measure AI visibility?+
A full report uses a basket of real buying questions, each asked three different ways in an AI answer engine. It measures how often you're recommended versus your competitors, and maps which sites the answers cite when they recommend them — rather than relying on a single screenshot.
Can I see a sample report?+
Yes. Here's an anonymised sample Blueprint (some figures illustrative) and the AI Implementation Pack that comes with every Blueprint.
Do you implement the fixes for me?+
No. You get the exact written plan — every fix names the field and the value — and you or your developer apply it. I never log into your store.
I run an agency. Can I work with Outgroww?+
Yes, through our partner program: $200 flat for every AI Visibility Blueprint. Other plans aren't part of the partner program yet. Commissions are paid through Rekomi after a 30-day hold. Your client gets the written fix plan, and you can quote them for implementing it. White-label Blueprints are available for agencies. Email us for details.
Do you need access to my Shopify store?+
No. The audit uses public product data only — the same data any AI agent can see.
How long until I see changes in AI answers?+
Typically 2–8 weeks after fixes are applied, and timing varies by AI assistant. No one can control how an AI assistant chooses what to recommend, which is why the Blueprint includes a 90-day re-measure.
Do you offer refunds?+
Refunds aren't available once your report has been delivered; you agree to this before checkout. Before we start work, you can cancel for a full refund. If a promised deliverable is missing or a finding misstates your store's public data, I fix it free. I recommend a free scan first, so you know whether you have a problem worth fixing.
How do you test AI answers?+
We run every measurement in one AI answer engine, using the same fixed method for every store. Different assistants use different data and can answer differently, so your report shows exactly what we measured and when.
Why does my card statement say Dodo Payments?+
We sell through Dodo Payments, our merchant of record. Dodo processes the payment, handles tax and issues your invoice, so your statement may show Dodo Payments instead of Outgroww.
Is tax included in the price?+
Yes. Prices are in US dollars and include any applicable sales tax or VAT. Dodo Payments calculates the tax portion from your location and shows it on your invoice.
What is the Founding Batch?+
The first 10 Blueprint orders between 5 October and 20 October 2026 get delivery within 24 hours and one extra re-measurement about 30 days later. It's not a subscription: nothing renews and nothing more is charged. Extended to 20 October: it now closes 20 October 2026, 23:59 US Eastern, or sooner if all 10 slots go.
I found you through a creator's link. Does that change anything?+
Some creators and agencies are paid partners; they earn a commission if you buy through their link. Your price is the same, and partners never see your report.
Can I buy from the EU or UK?+
Not yet. We don't currently offer reports to businesses in the EU, EEA or UK. Partners can join from anywhere.
Is Outgroww affiliated with Shopify, OpenAI or Google?+
No. Outgroww is independent. Shopify, ChatGPT and Google are trademarks of their owners; we name them only to describe the AI shopping channels merchants sell through.